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Promo Mawbook

Halaman sedang dimuat

Return & Refund Policy

Kebijakan Pengembalian

Ketentuan mengenai pembatalan, penukaran, dan pengembalian dana (refund) oleh Mawbook Store demi menjaga kenyamanan serta kepercayaan transaksi Anda.

Pengembalian Uang Pembayaran (Refund)

Terkait dengan permintaan Pengembalian Uang Pembayaran (misalnya dikarenakan stok buku kosong, selisih ongkos kirim, atau kendala operasional lainnya), Pembeli harap menghubungi Admin Mawbook Store secara langsung.

Silakan gunakan fitur obrolan (chat) WhatsApp melalui kontak resmi yang terdapat pada situs web kami untuk proses verifikasi dan penyelesaian pengembalian dana lebih lanjut.

Pembatalan, Pengembalian, atau Penukaran Produk

Terkait dengan permintaan Pembatalan pesanan, Pengembalian, atau Penukaran buku (misalnya jika buku yang diterima mengalami cacat cetak, halaman hilang, atau salah kirim judul), Pembeli harap segera menghubungi Penjual secara langsung.

Kami sangat menyarankan Anda untuk melampirkan bukti berupa foto atau video unboxing (buka paket) agar proses penyelesaian dan penukaran produk dapat kami tangani dengan lebih cepat dan akurat.

Butuh Bantuan Lebih Lanjut?

Tim admin Mawbook Store selalu siap mendengarkan dan membantu menyelesaikan kendala pesanan Anda. Jangan ragu untuk menghubungi kami.

Hubungi Admin Mawbook

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